Privacy Policy

Privacy Policy for Malisse
Effective Date: [11.02.2025]

At Malisse, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or make a purchase. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

Personal Information:
When you interact with our website, such as making a purchase or signing up for our newsletter, we may collect personal data including, but not limited to:

Contact Information: Name, email address, mailing address, phone number.
Payment Information: Credit/debit card details and billing address (processed securely via our payment processors).
Account Information: Username, password, and other details if you register for an account.

Non-Personal Information:
We also collect non-identifiable information such as:

Browser type and version.
Operating system.
IP address.
Pages visited, and the date/time of visits.
Referring website addresses.

2. How We Use Your Information

We use the collected information to:

Process Transactions: Fulfill your orders, process payments, and manage shipping.
Enhance User Experience: Personalize your shopping experience and improve our website.
Communication: Send order updates, customer service messages, and, if you have opted in, promotional materials.
Analytics: Monitor and analyze website usage and trends to improve our offerings.
Legal Compliance: Ensure compliance with applicable laws and regulations and protect our rights.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website performance. Cookies allow us to:

Remember your preferences.
Track website usage and engagement.
Personalize content and ads.

Most web browsers automatically accept cookies, but you can adjust your browser settings to refuse them. Please note that disabling cookies may affect your ability to use certain features of our website.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with:

Service Providers: Trusted third-party vendors who assist us with website operations, payment processing, order fulfillment, and customer service. These partners are obligated to keep your information confidential and secure.
Legal Requirements: Authorities or other entities if required by law, to enforce our policies, or to protect the rights, property, or safety of Malisse, our users, or others.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement robust security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access: Request access to the personal information we hold about you.
Correction: Ask for corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data, subject to certain legal obligations.
Objection/Restriction: Object to or restrict our processing of your data.
Data Portability: Request a copy of your data in a portable format.

To exercise these rights, please contact us using the information provided in Section 12 below. We may require additional verification of your identity before processing your request.

8. Third-Party Links

Our website may contain links to external sites that are not operated by Malisse. This Privacy Policy does not extend to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Malisse does not knowingly collect or solicit information from children under the age of 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete the information as soon as possible.

10. International Data Transfers

If you are accessing our website from outside [Your Country/Region], please be aware that your information may be transferred to, stored, and processed in [Your Country/Region] or other jurisdictions. By using our website, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make significant changes, we will update the effective date at the top of this policy and, if appropriate, notify you via email or a notice on our website. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [[email protected]]

By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms outlined herein, please do not use our website.