1. Introduction

Welcome to Malisse(“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of the website at www.malisse.online (the “Site”) and your purchase of jewelry products. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

2. Eligibility

By using the Site, you represent that you are at least 16 years of age or the legal age of majority in your jurisdiction and have the legal capacity to enter into these Terms. If using the Site on behalf of a business or legal entity, you warrant that you have authority to bind that entity to these Terms.

3. Use of the Site

  • Access and Use: Limited, non-exclusive, non-transferable license granted for personal, non-commercial use.
  • Prohibited Conduct: You agree not to use the Site for unlawful purposes or in ways that could damage, disable, overburden, or impair the Site. You also agree not to attempt unauthorized access to any portion of the Site or connected systems or networks.

4. Products and Orders

  • Product Information: We make every effort to display accurate product descriptions, images, pricing, and availability. However, errors may occur, and Malisse reserves the right to correct them.
  • Gold-plated items: By wearing gold-plated jewelry, you acknowledge that the gold plating may fade over time. To preserve appearance, avoid bumps, friction with hard surfaces, and contact with acidic substances. Organic salts in sweat can cause oxidation; wipe jewelry with alcohol after wearing and before storage.
  • Order Acceptance: All orders are subject to acceptance by Malisse, which reserves the right to refuse or cancel any order for any reason, including product unavailability or pricing errors.
  • Payment: Prices are listed in USD and subject to change without notice. You agree to pay all charges, fees, applicable taxes, and shipping fees at purchase. Accepted payment methods include credit cards, PayPal, Google Pay, and Apple Pay.

5. Shipping, Delivery, and Returns

  • Shipping and Delivery: We strive to process and ship your orders promptly. Estimated delivery times are provided for informational purposes only and may vary. Shipping costs are calculated based on location and order details.
  • Returns and Refunds: The Returns and Refunds Policy governs all returns, exchanges, and refund requests. By purchasing on the Site, you agree to adhere to that policy.

6. Intellectual Property

All content on the Site — including text, images, logos, graphics, and software — is the property of Malisse or its licensors and protected by copyright and trademark laws. You agree not to reproduce, modify, distribute, or create derivative works from any content without express written permission.

7. User Conduct and Account Security

  • User Accounts: You are responsible for maintaining confidentiality of your account credentials and all activities under your account. You agree to notify Malisse immediately of any unauthorized use or security breach.
  • User Obligations: You agree to provide accurate and complete information when creating an account or placing an order, and to update information promptly if it changes.

8. Disclaimers and Limitation of Liability

  • Disclaimer of Warranties:The Site and all information, products, and services provided on the Site are offered on an “as is” and “as available” basis without any warranties of any kind, either express or implied. Malisse expressly disclaims any warranties regarding quality, reliability, or availability of products or services.
  • Limitation of Liability: In no event shall Malisse, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, revenue, or data) arising from your use of the Site or purchase of products — even if advised of such possibility.

9. Indemnification

You agree to indemnify, defend, and hold harmless Malisse and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising from your access to or use of the Site, violation of these Terms, or infringement of any intellectual property or other rights.

10. Modifications to These Terms

Malisse reserves the right to modify these Terms at any time. Changes become effective immediately upon posting. Your continued use constitutes acceptance of updated Terms. You are responsible for reviewing these Terms periodically for changes.

11. Termination

Malisse reserves the right to terminate or suspend your access to the Site without prior notice or liability for any reason, including breach of these Terms. Upon termination, your right to use the Site immediately ceases.

12. Miscellaneous

  • Severability: If any provision is found invalid or unenforceable, it will be enforced to the maximum extent possible, and remaining provisions remain in full force.
  • Entire Agreement: These Terms, along with the Privacy Policy and Returns and Refunds Policy, constitute the entire agreement regarding your use of the Site and purchase of products.
  • Contact Information: For questions about these Terms, contact [email protected].